The Importance of Certification
Q: Why is it so important to hire an IICRC Certified Firm & a Certified Technician?
A: Carpet & Furniture cleaning is no different than any other trade. For your safety & trust, you want someone that is honest, experienced, knowledgeable, ethical, credible & educated in their field.
By hiring an IICRC ( Institute of Inspection, Cleaning & Restoration) Certified Firm, you are assured they have the proper insurance, registration, license, WCB and credentials. The company must also adhere to the Certified Firm ‘Code of Ethics’. This means to you, that the IICRC has acquired proof of these documents for you in your best interest.
The IICRC expands the knowledge of professional cleaners to various technologies, equipment, cleaning agents and more by offering courses which is followed by ‘certification’ testing. It is designed to protect consumers and help cleaners become better at what they do.
They’re currently 18 certified classifications by the IICRC. You can check out their website for the listings and verify which areas your cleaner is certified in.
Unfortunately, Carpet Cleaners are not forced to be educated. This is a choice! Education takes time and money, and sadly, not all cleaners see value in this investment.
Recently Shaw Industries, the worlds largest carpet manufacturer, has announced all of their carpets must be maintained using a Certified Firm effective Jan 1, 2008 in order to uphold it’s warranty. (A 12, 18 or 24 month cleaning frequency is already required for warranties.)
If you question a firms certification or to ensure you have a Certified Firm &/or Technician, call 1-800-835-4624 or go to the web at www.certifiedcleaners.org.
We at Crystal Clean Ltd continue to choose to be Certified (since1991!), and continue education to deliver outstanding service with exceptional results. We want YOU to be happy and will make every effort to see that YOU are SATISFIED!